Return Policy

This policy outlines the terms and conditions for returning products or services purchased from Chef Majid Al-Sabbagh’s page.

1-Return Eligibility

Returns are accepted in cases of evident manufacturing defects if the product received does not match the specifications or if a client is dissatisfied with consulting services after clearly documenting the issue.

2-Return Period

Return requests must be made within 3 days of receiving a product. Return requests for consulting or digital services must be made within 5 days of booking or purchase.

3-Conditions for Returns

Products must be in original, unused condition, including all packaging and accessories.

For digital service returns, clients must provide a valid reason supported by details regarding the issue or dissatisfaction.

4-Return Process

Email admin@cic-uae.com with your order number, return reason, and any additional details if necessary.

Prepare the product for pickup by our team or send it to Chef Majid’s Training & Consulting Center, Office 21.

5-Exceptions

Returns are not accepted for custom-made products, used products, or consultations completed without a complaint filed within the specified time.

6-Refunds

After inspection, refunds are processed within ten business days. Refunds are issued via the original payment method.

7-Return Fees

Return shipping fees may be deducted if the return is not due to a product or service fault.

8-Contact Us

For questions regarding the return policy, please reach out via email at admin@cic-uae.com.